Returns and exchanges are allowed provided the items received are defective or damaged. Please take note that return/exchange will be made at your own cost. You may return the defect/damage items within 3 working days upon receipt. 

Kindly reach out to us at by quoting your order number for return/exchange inquiries.

Refund will be made if the stock balance is insufficient at Toujours Warehouse. Please allow 7-14 working days for us to process the refund.